Service Terms & Conditions

THESE TERMS OF SERVICE, together with the Privacy Policy Notice, form a legal agreement (the “Agreement “) between The Truitt Institute (“You” or the “Registered User”) identified on the online registration page for the Services (the “Registration Page”). Before accessing or using any part of the www.truittinstitute.com website, you should read carefully to the following terms and conditions contained in this Terms of Service agreement as they direct your access to and use of the The Truitt Institute website, programs, services, tools and materials, or information. The Truitt Institute is willing to license and allow the use of this website only on the condition that you accept and agree to all of the terms and conditions contained in this Terms of Service. If you do not agree with this Term of Service, you are not granted permission to access or otherwise use the The Truitt Institute website and are instructed to exit the The Truitt Institute website immediately.

Scope of Service. The Truitt Institute will provide information and services for upcoming conferences and seminars.

Price. Conferences, trainings, and seminar fees indicated on the The Truitt Institute website may vary depending upon the type of program or service requested. Information is available at https://www.shop.vivaexcellence.com/main.sc. The Truitt Institute will provide the scope and price for each certification and training listed on the website.

Registration. Delegates who are registering for the certification or training program can register on the The Truitt Institute website at https://www.shop.vivaexcellence.com/main.sc

Cancellation by Client. All canceled registrations by the client must be canceled either via phone or via email. Client is entitled to a full refund if a cancellation occurs more than 7 days prior to the start of the training minus a $50 administrative processing fee plus the original credit card charge fee. Cancellations 7 days or less prior to the beginning date of the training are non-refundable. A review of the The Truitt Institute refund and cancellation policy can be viewed at https://truittinstitute.com/cancellation-policy/

Ownership of Materials. The Truitt Institute is the sole and exclusive owner and will retain all rights, title and interest in all work products to the client with respect to the training services provided including, without limitation, of all documents or any other form of materials. Client will not replicate, use, exhibit, perform, publish or distribute any materials without the express written consent of The Truitt Institute.

Use of Names and Marks. Client will not use the The Truitt Institute name, abbreviation, symbols, Marks or any other form of reference, which may be interpreted to mean or affiliate, or connect with any oral or written advertising, promotions relating to The Truitt Institute.

Restrictions. You may not use, copy, store, reproduce, transmit, distribute, sell, modify, alter, license, sublicense, or commercially exploit any data provided by The Truitt Institute through the The Truitt Institute website or materials provided in The Truitt Institute trainings in any manner not expressly permitted by this Terms of Service. In addition, you may not modify, translate, compile, frame, disassemble, broadcast, remove or alter any proprietary notices or labels, license or otherwise use in any manner not expressly permitted on the The Truitt Institute website.

​ADA Requests: The Truitt Institute follows guidelines set by both the Canada Disability Act and the American Disability Act. Requests for more information and for individuals needing special accommodations please contact us 527 S. Lake Ave, Suite 200 Pasadena, CA 91101 via email at [email protected], or direct call to 626-524-5525.